Legal Documents

TERMS OF SALE – EQUOTRACK SAAS

Last update: 2025-08-25

ARTICLE 1 – General provisions

• 1.1 These Terms of Sale govern the subscription and use of the Service by the Customer.
• 1.2 The Service refers to the features offered by EquoTrack on the Website, accessible once the Subscription is activated.
• 1.3 The Customer acknowledges being a consumer and having reviewed the characteristics of the Service before ordering.
• 1.4 These Terms prevail over any other document and remain valid even if a clause is deemed invalid.

ARTICLE 2 – Pre-contractual information

Pursuant to Articles L111-1 et seq. of the French Consumer Code, the Customer acknowledges having received, prior to confirming the order:

• • Key characteristics of the Service;
• • Price and payment terms;
• • Termination and refund conditions;
• • Technical requirements (internet connection, recent browser, compatible device).

ARTICLE 3 – Purpose

These Terms define the conditions under which EquoTrack grants the Customer a personal, non-exclusive, non-transferable right to use the Service. EquoTrack may improve the Service, subject to prior reasonable notice, allowing the Customer to terminate without charge in case of substantial changes.

ARTICLE 4 – Subscription and access

• 4.1 The Customer accesses the Service with personal credentials.
• 4.2 The Subscription is strictly personal and may not be shared.
• 4.3 Waiver of withdrawal right: pursuant to Article L221-28 of the French Consumer Code, the Customer is informed that:
• • The Service is available immediately after activation;
• • By validating the order, the Customer requests immediate performance and waives the statutory withdrawal right.

ARTICLE 5 – Term, renewal, termination

Subscriptions renew automatically for successive periods. The Customer may cancel through the account area at any time; cancellation takes effect at the end of the current period. EquoTrack may terminate for breach after prior notice.

ARTICLE 6 – Pricing and payment

Prices are indicated on the Website in the Customer's selected currency. Payment is processed securely via Stripe on a recurring basis throughout the subscription term.

ARTICLE 7 – Intellectual property

EquoTrack retains all intellectual property rights to the Service. The Customer acquires only a right of use for personal purposes. Any reproduction, distribution or modification is prohibited without prior written consent.

ARTICLE 8 – Personal data

The processing of personal data is described in our Privacy Policy. The Customer may exercise data protection rights by contacting contact@equotrack.com.

ARTICLE 9 – Liability

EquoTrack makes commercially reasonable efforts to ensure access to the Service. The Company cannot be held liable for force majeure events, third-party failures, or damages resulting from misuse of the Service.

ARTICLE 10 – Applicable law and disputes

• 10.1 Applicable law: French law.
• 10.2 Jurisdiction: French courts have jurisdiction. The Parties may seek amicable resolution before any legal action.

Acceptance

By validating the order, the Customer acknowledges having read and accepted these Terms of Sale.

Website Publisher

Hosting

Intellectual Property

This entire site falls under French and international copyright and intellectual property legislation.

Personal Data

In accordance with the "Data Protection Act" and GDPR, you have the right to access, rectify and delete data concerning you.

Contact

For any questions regarding this site, you can contact us at the following address: contact@equotrack.com

Data Controller

EquoTrack, sole proprietorship, is the controller of your personal data.

Data Collected

We collect data necessary for the service operation: name, surname, email address, company data.

Processing Purposes

Your data is processed to provide the service, manage your account, and contact you.

Legal Basis

Processing is based on contract execution and our legitimate interests.

Retention Period

Your data is retained for the duration of the contract and 3 years after its end.

Your Rights

You have the rights of access, rectification, erasure, portability and objection.

Hosting and Security

Our data is hosted in the European Union with appropriate security measures.

Data Transfers

No data transfers outside the EU are carried out.

Complaints

You can file a complaint with the CNIL.

Updates

This policy may be modified. We will inform you of important changes.

Last updated: August 25, 2025